Brand: ThankuNature (TN)
Website: https://thankunature.com

ThankuNature and its subsidiaries and divisions respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, stored, and protected when you access or use our website and services.

By using thankunature.com, you consent to the collection and use of your information in accordance with this Privacy Policy.

If you have any questions or concerns, you may contact us at:
+91  (11:00 AM – 6:00 PM, working days)
 cs@thankunature.com

Scope of This Policy

This policy applies only to ThankuNature and its controlled platforms. It does not apply to:

• Third-party websites

• External service providers not owned or managed by ThankuNature

• Individuals not employed or managed by ThankuNature

We aim to ensure that you:

• Feel safe while using our website

• Feel confident sharing your information with us

• Understand how your data is collected and used

• Know how to contact us regarding privacy concerns

Loyalty Benefits (Thanku Nature Rewards)

ThankuNature may offer customer loyalty benefits or reward programs. These benefits may be modified or withdrawn at any time without prior notice.

Information We Collect

Information You Provide

When you register, shop, or interact with our website, we may collect:

• Full name

• Email address

• Phone number

• Date of birth, anniversary, zodiac sign (optional)

• Billing & delivery address

• PIN / ZIP code

• Demographic details (age, gender, occupation, education)

• Preferences & interests

• Feedback, reviews, and survey responses

Transaction Security

ThankuNature does not store or access your debit/credit card details.

All card transactions are processed through secure, encrypted payment gateways using industry-standard security protocols. Your card information is transmitted directly to your bank or payment provider.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device type (mobile, tablet, desktop, etc.)

• Domain server

• Pages visited

• Links clicked

• Items viewed, added to cart, or wish-listed

• Session activity and website usage behavior

This information is used for analytics and service improvement.

Account Deletion

You may close your account by emailing us from your registered email ID at:

info@thankunature.com
Subject: Request to close my ThankuNature account

Your account will be deactivated within 2 working days.
Some data may remain archived as required by law or internal compliance.

How We Collect Information

We collect data when you:

• Register an account

• Checkout as a guest

• Place an order

• Participate in contests or promotions

• Contact customer support

• Submit feedback or surveys

• Use referral features

If you use our referral feature, we may collect your friend’s name and email address only to send a one-time invitation email.

How We Use Your Information

We use your information to:

• Process and deliver orders

• Send order updates and transaction alerts

• Provide customer support

• Improve website experience and personalization

• Send promotional offers (you may opt out)

• Prevent fraud and misuse

• Comply with legal obligations

Customers may receive communication via email, SMS, WhatsApp, calls, or notifications related to orders or services.

Sharing of Information

We do not sell or rent your personal data.

We may share limited information with:

Service Providers (Agents)

• Courier partners

• Payment processors

• Call centers

• IT & logistics providers

They may use your data only to fulfill services and not for any other purpose.

Alliance Partners

Partners helping us operate or host services under ThankuNature.

Legal Disclosure

We may disclose information if required to:

• Comply with law or court orders

• Prevent fraud or illegal activity

• Protect user safety

• Enforce our legal rights

Data Security

We use:

• Secure servers

• Firewalls

• Encrypted data transmission

• Restricted employee access

• Industry-standard safeguards

However, no online system is 100% secure. By using our website, you acknowledge this risk.

For security questions, contact:
info@thankunature.com

Children’s Privacy

Our services are available only to users 18 years or older.

We do not knowingly collect data from minors. If you share a child’s information, you confirm that you have legal authority to do so.

Cookies Policy

We use:

• Session cookies (temporary)

• Persistent cookies (saved on device)

Cookies help:

• Improve browsing experience

• Remember login details

• Store cart information

• Track website performance

You may disable cookies in your browser, but some features may not function properly.

Third-party advertisers may also use cookies, which are governed by their own policies.

External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Your Rights & Choices

You may:

• Update your profile information

• Opt-out of marketing emails

• Request data deletion

• Close your account

• Withdraw consent (where legally permitted)

Service-related messages may still be sent.

Data Retention

We may retain archived data even after account deletion for legal, regulatory, or security purposes.

Policy Updates

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page and may also be displayed on our homepage.

Continued use of our website means acceptance of the updated policy.

Contact Us

For privacy concerns, feedback, or corrections:

info@thankunature.com
+91- 9826297546